Privacy Policy

Introduction
Livigy Australia Pty Ltd (“Livigy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us in any other way.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Account Information: Username, password, and other account details.

• Payment Information: Billing address, payment method details (processed securely through trusted third-party payment providers).

• Technical Information: IP address, browser type, operating system, and browsing behaviour collected through cookies and similar technologies.

• Communication Data: Information you provide when contacting us or submitting enquiries.

2. How We Use Your Information

We may use the collected information to:

• Provide, operate, and maintain our services.

• Respond to your inquiries and provide customer support.

• Process transactions and deliver purchased products or services.

• Improve our website, products, and services.

• Send updates, promotional material, or important service-related communications (with your consent, where required).

• Ensure website security and prevent fraudulent activities.

• Comply with legal obligations or regulatory requirements.

3. Sharing Your Information

We may share your information with the following parties when necessary:

• Service Providers: Trusted third parties that help us operate our business, such as website hosting, payment processing, and email communication services.

• Legal Obligations: When required by law or regulatory authorities.

• Business Transfers: In the event of a merger, acquisition, or business sale, your information may be transferred to the new entity.

We will never sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand website usage, personalise content, and improve our services. You can modify your browser settings to refuse or limit cookies; however, this may affect some website functionality.

5. Data Security

We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies before providing any personal information.

7. Your Rights and Choices

Depending on your location, you may have rights under privacy laws, including the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information.

• Withdraw consent for marketing communications.

• Lodge a complaint with a data protection authority if you believe your data rights have been infringed.

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Livigy Australia Pty Ltd
1/24 Eagleview Place, Eagle Farm, QLD 4009

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Effective Date: 01/03/2025